Job Information
Job Description
Description
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Serves as a technical and procedural resource to assist in resolving policy/policyholder concerns
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Partners with underwriters to service Agency and Agency Leadership concerns and/or handles Producer/ Broker inquiries
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Communicates with Policyholders, Agents, Producers, or third parties via various communication media
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Maintains and updates policyholder records
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Performs general mail desk responsibilities
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Provides assistance by performing a variety of service and support functions
We Are Looking for Candidates With
- Reliability, Dependability and Punctuality
- Remarkable customer service skills
- Ability to multitask in a fast-paced environment
- Ability to work in a team environment
- Detail oriented
- Verbal and written communication skills
- Experience with Microsoft Office software
What You Can Expect
Pay Rate: $35,766.25/year or approximately $17.75/hour
Hours of Operation: Underwriting Operating Hours are 7:00 a.m. – 7:15 p.m.
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Your schedule will be determined following training. The work schedule will include working a full-time schedule of 38 hours and 45 minutes each week between the operating hours of 7:00am – 7:15 pm Monday-Friday. Employees’ work schedules may change based on business need. Flexibility is required.
Anticipated Start Date: Monday, June 22nd, 2020
Training Details: Mandatory paid training (8:00 – 4:30 Monday-Friday), length of training depends on the function in which you are placed varying between 6-15 months in total duration. Limited time off will be granted during the training. Please ensure you are able to commit to the mandatory training before applying. Schedule for training is subject to change based on business need.
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