QUALIFICATION:
To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
(1.) To analyze |define and design technical solution for ERP product’s enhancement and work towards continuous improvement during product implementation and production support stages.
(2.) To coordinate with technical teams for pending RICEFs.
(3.) To interact with the client and other functional teams for gaining understanding of the requirements.
(4.) To participate in team meetings.
(5.) To train others and prepare and deliver presentations for knowledge sharing amongst different teams in the project.
SKILLS:
Technical Skills-Middleware & SOA-Dell Boomi
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