RACK LEAD

  • Information Technology
  • Full time
  • 4 years ago
  • United States ,Texas

Job Information

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    Salary USD - US Dollar 5,000 - 7,000 / Monthly
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    Shift Normal
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    Number of vacancies* 1 opening
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    Job level* Executive
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    Job experience* 4+ years
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    Job qualification* B.C.A - Bachelor of Computer Application

Job Description

QUALIFICATION:

Our firm seeks a knowledgeable, talented and industrious network engineer who will work alongside the IT support team to ensure maximum performance of a high traffic network infrastructure while maintaining system integrity.
The ideal candidate for the position of network engineer is agreeable, helpful, and efficient as well as having in-depth knowledge of networks with a focus on high-level design and planning.

Network Engineer Duties and Responsibilities
•Design, develop, implement, and maintain network infrastructure
•Determine network bandwidth needs and recommend measures to meet those requirements
•Conduct network modeling and analysis to construct a reliable, high-performance integrated network
•Direct system installation
•Select and install appropriate data communications components configured to meet the company’s needs
•Program switches and other network hardware
•Define, document, and enforce system standards
•Design, recommend and implement new solutions to improve the resilience of network operations
•Monitor network performance and troubleshoot problems and outages
•Schedule updates and upgrades
•Collaborate with network architects to optimize system performance
•Engage in data network fault investigations
•Secure network systems with policies that define and monitor access
•Report network operation status based on project management and priority information
•Ability to perform well under pressure
•Have high attention to detail
•Be a confident communicator
•Work well independently and in team settings
(1.) To ensure that calls/ chats are addressed within agreed SLAs 

(2.) To resolve escalations in a timely manner adhering to the process and quality compliance. 

(3.) To maintain attendance, leave reports , breaks & shift rosters 

(4.) To update knowledge base through accurate documentation and disseminating knowledge from analyses and reports prepared to team for facilitating effective performance of responsibilities 

(5.) To ensure postive customer satisfaction and feedback.

SKILLS:

EIS-Network Data-Network Data

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