Job Description

Description

The Senior Office 365 Engineer will provide senior-level guidance and support with a focus on Azure, Office Pro Plus and Microsoft Steam

In this capacity, they will act as a subject matter expert to implement solutions that support both technical and business operational requirements and to ensure proper resolution of escalated issues.

Daily Duties Include:

• • Create logical and physical design for all Microsoft Office 365 solutions (SharePoint, Teams, OneDrive, Exchange Online, ATP and any new business-related requirements).

• • Gather and document business requirements, assess technical capabilities and analyze findings to translate into technology solutions.

• • Perform in-depth technical research and analyze results to recommend suitable approaches for solving complex and challenging technical and integration problems.

• • Follow policies and procedures for change, problem and incident management.

• • Plan, design, implement and configure Active Directory and Group Policy in our domain environment.

• • Share the leading industry best practices with other Windows team members.

• • Proactively participate in L3 problem escalations and resolve desktop and server support issues.

• • Participate in the 24×7 on-call rotation and planned maintenance activities after hours and on weekends when needed.

• • Create High-level and Low-level Architecture for Microsoft Active Directory and Microsoft Azure Active Directory.

Key Technical Skills & Competencies:

• 8-15 years of hands-on IT Engineering experience
• 5+ year in-depth Microsoft O365 Experience
• 5+ years of experience in similar role (Active Directory Design, Azure and O365 break/fix, engineering, complex implementations)
• Minimum 10 years of experience in a global financial organization (e.g., Brokerage, Trading, or Investment Management)
• In-depth experience with Office 365 Security and Compliance product, including eDiscovery, DLP and ATP
• In-depth experience with SMTP relaying mechanism and protocol
• In-depth experience with Microsoft Teams implementations and deployment
• Excellent verbal and written communication skills. Strong customer service and professional client facing skills.
• Excellent attention to detail and proven strong analytical / troubleshooting and multi-tasking skills.
• Strong time management and organizational skills and ability to meet project deadlines.
• Ability to learn new technologies and adopt new tools and techniques to increase automation, performance and scalability.
• Ability to work autonomously and as part of the IB global Windows team.
• Microsoft Certifications (MCSE, MOUS, and VCP) are a strong plus and some will be required within a year of joining IB.
• Understanding of networking concepts, LAN/WAN, DNS/DHCP, routing, switching and firewalls.
• Expert experience in Windows Server 2008/2012/2016, Microsoft SQL & Windows clustering technologies, Active Directory, Group Policy and DFS file systems.
• Knowledge of cloud services such as Microsoft Azure, AWS (IaaS, SaaS, and PaaS) and other relevant cloud technologies.
• Expert-level experience with Active Directory federation services (ADFS, SAML, Single Sign-On (SSO), Two-Factor authentication and other related Identity and Access Management (IAM) technologies.
• Hands-on expertise working with a complex Active Directory infrastructure environment and the requirement of following strict standards, procedures and processes