CONTRACTOR

  • Customer Support
  • Contract
  • 1 week ago
  • United States ,Illinois

Job Information

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    Salary 7,000 - 10,000 / Monthly
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    Shift Normal
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    Number of vacancies* 2 openings
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    Job level* Entry Level
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    Job experience* 2+ years
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    Job qualification* Any Bachelor Degree

Job Description

QUALIFICATION:

To conceptualize| design and deliver product / sustenance delivery through the team as per defined scope and standards in a particular technology 

(1.) To interact with the customer and internal teams to gather requirements for development purposes.

(2.) To perform activities related to enhancement creation of documents for CMMi and client requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements 

(4.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team of HCL on the project.

 (5.) To provide technical guidance to junior developers.

SKILLS:

Product Management Skills (ERS)-Product Management-Customer Relationship Management

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